Our Process

By the nature of the custom work we do, the process and experience is tailored to each client. As some general guidelines, here is our process.

We structure project plans to suit each client and their specific goals.

Scroll down for more details on each project phase.

1. Introduction

2. Consultation

3. Detailed Estimate on materials, parts and labor

4. Project Coordination and finalization of approved scope of work

5. Part Sourcing & Installation Booking

6. Installation & detailed walk through of completed work

7. We don’t forget you! Follow up questions? Troubleshooting? Ray Outfitted offers ongoing support and maintenance services. We reserve some of our shop availability for returning clients.

   
   Our projects require components sourced/assembled around the globe. Patience is required as it can take many months to gather the components needed before installation work can begin.

Costs for Ray Outfitted Services

Project costs vary significantly depending on project and materials selected. For some general ranges:

• Consultations & Part Sourcing: Contact us with details on your project, typical consults are charged at flat rate fee of $+HST. The most common consultation booked is on the topic of total upfit - used by DIY’ers and those considering hiring Ray Outfitted for an up fit. The three step process is outlined below, contact us to discuss your custom design or consultation:

  • Telephone or in person consultation to discuss options, considerations and answer all your questions. Our goal is to support all our clients informed decision making. We invest time in sharing the pros and cons, considerations and best practices we have developed.

  • Itemized estimate for scope of project discussed, if applicable

  • Follow up telephone call to review, answer questions and refine to suit goals.

• Installations: Want a window, heaters, fan, radios, security systems, exterior accessory installed? Contact us with the details on your project. No project too big or small.

• Custom Project & Fabrication: Contact us with details to receive an initial estimate or book a consultation.

• RV Off Grid Retrofit: This can include solar installations and shore power simulation. Pending size of system and complexity a cost range is $6k to $30k CAD. Additional upfits include fuel tank expansions, convert to compost toilet, repurpose black tank or increase winter capabilities and protect your rig from cold weather.

• Electrical System Design & Install: Batteries, solar, alternator charging, generators, and more. Ray Outfitted works with you to meet you objectives and budget. Depending on materials selected and complexity of the install a typical range is between $4k and $30k CAD. Systems to run A/C off grid increase the cost more. Electricity is the the ultimate off grid luxury - we can scale a system for you.

• Full Conversions: Depending on materials, amenities and electrical system the cost range is significant range. Between $80k and $120k+ CAD, excluding your vehicle. The build process can take 2-6 months once you have your rig, layout and parts on hand. Design, planning and part sourcing can take 3-10 months.

June 2020 our purpose built shop was completed and with the increased demand for off grid capabilities, the shop is running at full capacity.

Consultation

Due to the custom nature of the work and services, costs vary. With your detailed plans, Ray Outfitted can provide early and initial estimates. For most custom projects, an initial telephone or in person consultation is the best practice next step. It’s valuable - wether you opt to hire Ray Outfitted, another upfitter or DIY - the insights will aid in your planning and work. This is when you’ll meet Raynor, who will work to understand your goals and provide insights for your consideration. Based on that consultation, Ray Outfitted will follow up with a emailed estimate for you review, itemizing the materials and labour required.

Estimate

Often our clients are considering multiple projects and debating on timeline, budget or otherwise. We break down our estimates to allow projects to be spaced out or rolled into one larger project.

Ray Outfitted does not carry inventory, instead we have a network of suppliers. This means we don’t have any outside pressure to sell any particular project, product or brand. Our commitment is to our clients and their projects.

Supplier & Dealer Network

Working across Canada on a wide range of projects, we foster a growing network of suppliers and dealership partners to support our clients. To provide our clients total customization, we don’t carry much inventory. Installation dates are booked based on lead time for materials and next available opening in Ray Outfitted’s calendar.
**Global supply chain delays continue and as of July 2021, we plan on up to 8 months lead time for some parts.

Ask Ray about the companies he has received factory training and have sales & service status with. Our supply chain network can support all aspects of your project.